Why Is Share Count Not Getting Updated?
Sassy Social Share and Super Socializer plugins cache share count to display it without sending request to corresponding APIs, every time page loads. This reduces page load time, significantly. You can...
View ArticleWhy Is There So Much Space Between Like Buttons?
If you are using Sassy Social Share or Super Socializer plugin to enable like buttons at your website, this question might pop up in your head. The text of like buttons in other languages (non-English)...
View ArticleWhy Is Floating Share/Like Button Not Appearing At Homepage?
If you are using Sassy Social Share or Super Socializer plugin to enable share/like button at your website, follow the steps mentioned below to enable these at homepage of your website. For Super...
View ArticleWhy is sharer not showing the correct image, title and other meta tags content?
Sharer might show incorrect image and other meta tags content if meta tags are not present in the HTML source of your website and/or meta tags cache needs to be purged. You can do following things to...
View ArticleWhy is My Browser Blocking Social Features of the Web page?
Your browser might be blocking Social Features of the web page you are facing issues with, related to loading social content. If you are using Mozilla Firefox browser and it has Tracking Protection...
View ArticleHow to Place Title and Social Share Icons in the Same Row?
Use following CSS to place title at the left side of Social Share icons. If using Sassy Social Share: div.heateor_sss_horizontal_sharing div{float:left;line-height:32px;margin-right:...
View ArticleGDPR and Our Plugins
Our plugins and add-ons are compatible with GDPR. Below are the common questions related to GDPR. Do your plugins track any data? We do not track any user data via our plugins. But if our plugin...
View ArticleHow to Configure Sassy Social Share?
After installing the Sassy Social Share plugin, you can configure Sassy Social Share from configuration menu in the left sidebar in admin area depending upon which feature you want to use. Configure...
View ArticleSassy Follow Icons Shortcode
If you are using Sassy Social Share plugin for Social Share, follow the steps mentioned below to enable social media follow icons in the content of individual page/post. You would like to read this...
View ArticleHow to Customize the URL being Shared?
If you are using Super Socializer plugin, add following code in the functions.php file of your active theme. function heateor_ss_customize_shared_url($postUrl, $sharingType, $standardWidget){ // make...
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